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nachovidal6969's avatar
nachovidal6969
New Contributor
2 months ago

1GIG Speed last 3-4 days and then goes down to 95MBS.

Has been going on for over one month with 2 tech visits.......What should I do?

We live in a new community with Fiber here in Goodyear Arizona

 

Last tech said that my Speed should be STATIC but, everytime someone gets new internet on my block , the speed goes way down and somehow gets reset to Non static if that makes sense

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II

    First, none of the speed set for residential service is "static". It is shared among customers in the area and Cox says "up to" in their documentation of speed. Fiber has more bandwidth to share in the last mile of the connection, but it is still shared. You need Cox Business fiber for dedicated bandwidth/speed.

    With that said, what speed do you get direct to the fiber modem/ONT? If it is bottlenecking at 95Mbps, it sounds like a ethernet problem either between the ONT and router or with the router itself.