Hi Ez12a, we are truly sorry to learn that you're experiencing slow upload speeds, and we'd like to get this resolved for you as quickly as possible. When performing these speed tests, are you on a hardwired connection or wireless connection? We would recommend you run speed tests on a hardwired connection. Here's is some additional information on ways to improve the internet service:
www.cox.com/.../ways-to-improve-your-internet-speed-experience.html
If you need any further assistance, please feel free to send us a link to this forum thread at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator