A Reset is a band Aid at best. The problem is not at your TAP, inside your house etc. The problem is in the Cox Network. Log into your cable modem and you will notice a ton of t3 and t4 errors. Run some trace routes when the problem persists and you will notice significant Jitter\Latency in the neighborhood of 300 to 500 ms. Luckily, I have a work associate who is also Cox Customer. Performing a trace route only takes 5 hops and the amount of Jitter\Latency is staggering.