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New Contributor

Not Allowed to Use

Why is it that I am not allowed to use the app as a Straight Up internet customer?

Thanks

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DRVEGAS
Contributor III
Which app?
- barry777
  New Contributor
  cox app
  
  ver 3.35.0
  - DRVEGAS
    Contributor III
    I have no idea it's working for me 🚨🤔
- barry777
  New Contributor
  I just took a screen shot of the app message using my phone.
  
  the message says "Straightup customers do not have access to to the cox app"
  - DRVEGAS
    Contributor III
    Now I'm getting "we are experiencing technical difficulties please try again later" 🤔