Forum Discussion

barry777's avatar
barry777
New Contributor
2 years ago

Not Allowed to Use

Why is it that I am not allowed to use the app as a Straight Up internet customer? Thanks
DRVEGAS's avatar
DRVEGAS
Valued Contributor
2 years ago

Which app?

  • barry777's avatar
    barry777
    New Contributor
    2 years ago

    cox app

    ver 3.35.0

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor
      2 years ago

      I have no idea it's working for me  🚨🤔

  • barry777's avatar
    barry777
    New Contributor
    2 years ago

    I just took a screen shot of the app message using my phone.

    the message says "Straightup customers do not have access to to the cox app"

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor
      2 years ago

      Now I'm getting "we are experiencing technical difficulties please try again later" 🤔

      • Darkatt's avatar
        Darkatt
        Honored Contributor
        2 years ago

        It should be working .What device are you trying to use it on?

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor
      2 years ago

      Try updating the app or uninstalling and reinstalling.