Forum Discussion

adigiand's avatar
adigiand
New Contributor
6 years ago

Homelife app says “No media. There is no media recorded on the selected date” in the Overview section

Recently my Homelife app does not list any videos in the Overview section. All camera screens on both the iPhone and iPad apps say “No media. There is no media recorded on the selected date”. Updatin...
D0N's avatar
D0N
New Contributor
6 years ago

Resurrecting the thread to ask if this is still being investigated?  My cameras quit reliably detecting motion on Aug 31st.  I recently realized my motion sensor has not been functioning in the last 30 days.

If I put the motion sensor in test mode I can trigger motion (light for from Amber to red).

BrianM's avatar
BrianM
Moderator
6 years ago
The original issue has been resolved already. It sounds like you are experiencing something specific to just your system. I would recommend speaking with our homelife team at 1-855-446-5970.

Brian
Cox Support Forum Moderator
  • D0N's avatar
    D0N
    New Contributor
    6 years ago

    Interesting, this started prior to my touchscreen being replaced with the current model, as I had an original, but that didn't fix it.  I'll check into it.