Forum Discussion

Reskri's avatar
Reskri
New Contributor II
5 years ago

Cox Contour App unable to login

I cannot login into the contour app on my phone. It allows me to enter my username and password but once I've it login, it goes to a white page and stays like that. Any advice?

  • MaryF's avatar
    MaryF
    Former Moderator
    5 years ago
    Hi Reskri,

    Could you try uninstalling and reinstalling the Contour app?

    Mary
    Cox Support Forums Moderator
    • Reskri's avatar
      Reskri
      New Contributor II
      5 years ago

      Yes. I've tried several times and still getting the white page after trying to log in. 

      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        5 years ago
        @Reskri

        Are you able to access watchtv.cox.com and what type of device are you using to access the app?

        Jonathan J
        Cox Moderator