Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor II
•
Wifi Settings-- Cant "Apply Changes"?
Trying to change the wifi name and password. I'm able to enter the My Network section of my account, and in "edit wifi" I'm able to change the name and password, however the "apply changes" button becomes greyed out the moment I make any change, even if I revert the change to the original setting. Any ideas on how to fix...?
BenS1
Former Moderator
•
Please make sure that the password must be between 8 and 63 characters and may consist of letters, numbers, or special characters including:! @ % ^ * ( / ) . - _ + , ; $ ~ [ ].
Any characters that are not in that list please do not include them.
Ben S.
Cox Support Forums Moderator
1
0
Bruce
+4 more
Honored Contributor III
•
if you can't make changes, how can you revert to the original setting? If you can't makes changes, wouldn't it already have the original settings? Unless you successfully changed it beforehand.
Why not do a factory reset?
0
0
Accepted Solution
Alex_M
New Contributor II
•
Solved:
The original, default password was several years old and no longer met the character requirements for a new password, so attempting to change the wifi name resulted in a greyed out Apply Changes button until a new password was typed in that met the updated requirements-- just in case anyone else has the same issue
1