Connection Issues After Isaias

It has been 11 days since my family’s WiFi has gone out due to the recent hurricane. Since then we have seen a grand total of one Cox/Spectrum truck on the roads. We’ve signed up for text notifications, it sent two of the exact same message and I haven’t gotten a new text since. I received an email stating that service would be back by Sunday the 18th, and still nothing. The outage map has actually increased in the amount of outages detected. It went from 4 separate outages in my general area to now having 8. My apartment complex management has been attempting to get the issue resolved, and so have other tenants. The entire complex, including the office, is completely without connection. The one update any of us have gotten from Cox/Spectrum was the email I’ve already mentioned, and the information it provided was false. Honestly if the issue isn’t resolved by Friday I’ll be looking into other providers, I have multiple friends that have swapped to AT&T or Verizon due to this same outage and had 0 issues.