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Moved into a friends and switched service to myself. The technician said I didn’t have any equipment to return; he said he collected anything I needed to return.
my friend just got a bill for the equipment totaling over $400
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MoCA 2.5 compliant splitter
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its after sunday and still no internet
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Activate new spectrum modem
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Equipment Collected but still charged me
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MoCA 2.5 compliant splitter
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Horrendous customer service
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its after sunday and still no internet
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AllisonL
Moderator
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Hi Ambrea. We'd like to look into this for you. Please reach us on the following platforms for assistance:
→ Chat with us instantly at spectrum.net/Chat
→ Send a message for a quick reply on Facebook at https://www.facebook.com/spectrum
→ DM us on X @Ask_Spectrum https://x.com/Ask_Spectrum
→ If you need more help, contact us at https://www.spectrum.net/contact-us
-Allison
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