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Panaromic WiFi App Not Working

The panaromic WiFi app stopped working some time back and displays “Something went wrong “. Is this because of the transition to Spectrum? Called customer service to try and get the app to work, changed password etc, never helped. Please help.

Moderator

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Hello anteneh,

I'm sorry to hear you continue to face an error message. Were there any recent changes made to your account, and now you see the error? Did this occur once you moved services from Cox Legacy to Spectrum? If no changes were made, is this error occurring immediately when attempting to sign in to the WiFi App or when trying to access a particular tab on the WiFi App? Are you logging in to My Account on cox.com without any errors?

-Dustin

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