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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
I have applied for the assist program that’s $15 a month 4 times, and I just keep getting sent in circles. I proved every time that I am on Ssi and I can’t get anyone to help me. I spent hours on the phone being transferred and hung up on. I was signed up for a plan I don’t want and can’t afford. I need help please!
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Anita with retention department
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Paid customer
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Help!
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Updating payment information
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Hurricane Isaias
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Phones
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LatoyaJ
Moderator
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kpn411, The purpose of the Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet, Video, or Phone services with other customers. If you need help with billing or other account specific issues, please feel free to reach us by phone, at @ask_spectrum or facebook.com/spectrum.
Support Forums Moderator
-LJ
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