Visitor

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2 Messages

Buffering

If it continues (4 times per hour)  I’ll be switching soon. Never had this issue as often before.  

Moderator

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415 Messages

Hi,

 

I am sorry to hear you are experiencing buffering. There are many things that can cause this type of issue. We want to help get it fixed and want to test your modem. Please DM us on X @Ask_Spectrum or through facebook.com/spectrum

 

-Greg

Visitor

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2 Messages

Don’t have either of those

Moderator

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415 Messages

Hi, I'm so sorry, but we don't have a private way to get your account info on the forums. Our team monitors the social media accounts listed, and this is the best way to reach our moderation team directly. You can also call Tech Support at 1-800-234-3993 to help get this issue fixed.
-Greg