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New Contributor
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Wifi outaged
soooo confused this is the 4th time this month my service has been interrupted by something we didnt cause in house and is taking forever to come back up my home is SOLEY WIFI due to my area and to be with out it all day is just insane! Like what do you mean service wont be back up until 11 at night how is that acceptable ????
LisaH
Moderator
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Hi Nmadison24. The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to check to see what is happening. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
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Jkemberson
New Contributor
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Our internet was out from early Saturday morning until after we went to bed Sunday evening then again yesterday after work from 5:00 until after bed time then went out again tonight at 8:00 that has given us less than 2 total hours of time, while we’re off work and at home to use our services in the past 4 days.
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alexmc00
New Contributor
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Total BS your company just sucks!
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Mannys
New Contributor
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Does Cox ever bother to warn anybody when they're going to shut internet off. Some people do make a living off the internet and cutting them off is cutting into their money. Be nice of Cox would worn somebody.
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