Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
I have been noticing a high frequency of network outages in my area since Friday 9 Nov 2018. It has been nearly every night. When these outages occur, my download speed gets cut in half and my upload speed is at a crawl with only a 0.1 to 0.5 mbs speed.
I would like to know when these outages will stop. Is there some kind of maintenance that is going on? Every time I chat with a rep they want to reset my modem which of course does not fix the issue. When an outage is known about, troubleshooting is pretty much over. If this is going to be a long term problem I would like to know so I can plan accordingly.
Discussions
•
Updated
900
1
0
0
Spectrum is terrible
Discussions
6
Reapeating connectivity issues
Discussions
1
0
Connection Issues After Isaias
Discussions
1
0
Internet outages issues
Discussions
1
0
Payment
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
URC-8820-MOTO remote doesn't control DVR
Discussions
1
0
BrianM
Moderator
•
Brian
Cox Support Forum Moderator
0
0