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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Never had outages with cox. Now since spectrum took over the quality has gone downhill and there’s been outages. Will be switching to another provider.
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Spectrum email migration
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Why is my bill an extra $30?
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Will my e-mail address change?
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Internet Connection Since Spectrum
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Customer service Rep For Disconnecting Service
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Customer service Rep For Disconnecting Service
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Why so many outages?
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Spectrum email migration
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Dvr box
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HeatherS
Moderator
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Hello 737x10,
The changes made have been in name only and would not impact your service signal in any way. I apologize for any misconceptions leading you to believe otherwise. Please reach out for assistance at https://www.facebook.com/spectrum or DM us on X @Ask_Spectrum https://x.com/Ask_Spectrum. We are happy to help.
-Heather
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Darkatt
+2 more
Honored Contributor
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I am concerned. Since the ONLY thing that has happened was a change in name, no equipment changes, no personnel changes, Nothing physical has changed!
Since this is a forum where customers like ourselves can assist one another, how about some information? What is happening, WiFi? Ethernet? Modem offline? Can't help if there isn't any information on what is happening!
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mmqcon
Visitor
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I have thought for many YEARS that Cox was the wirst possible Internet provider on the e continent. The appearance of Spectrum has proven me wrong on that point. That designation now belongs to Spectrum. I’ve had more down time and more internet interruptions with my internet since Spectrum took over than I had with Cox over the past 8 months COMBINED AND TRIPPLED!
Cox sucked, Spectrum SUCKS PURPLE PEANUTS!
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nevenfatal
Visitor
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I like how they say only the name has changed, but now all of a sudden, coincidentally we are all having the same issue with our internet
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dawn1418
Visitor
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Since cox switched to spectrum on my Xbox my NAT type is now “moderate” not “open” and UPNP is “mot successful”
This never was an issue when it was cox (for the last 10 years) and my modem/router is the same.
how do i solve this problem??
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noemail7156dc
Visitor
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Same here. Since they took over, my internet cuts on --literally constantly-- and goes completely out around set times (6:30 am) and my speeds on any non-spectrum speed test are 2-8mbps instead of the 100 I should be getting or even the 75 it shows on the spectrum speed test.
Cox wasn't great, but I never felt the need to HAVE to leave them. I HAVE to leave Spectrum. "Changed in name only," my rear end. I've started telling people they'd be better off even with AT&T and they're known to be hot garbage.
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