Upgrading Wifi Package

If you only have Internet service, you're not under any kind of contract agreement. Only Double and Triple service bundles require a 2-year agreement on the promotional rate.

That said, if you upgrade to a faster speed now, you will likely lose any discounts and be upgrading at the regular pricing rates, so I would call in and speak to someone to look into a discounted rate on a faster speed.

Hi jamesm, we can take a look at your account. Send us an email with a link to this thread and provide us with the following to allow us to access your account: 
- Full name on the account (as it appears on the billing statement)
- Complete home address (including city/state)
- The last four of your SSN or four digit Cox PIN, (the PIN is listed on page 1 of your bill under the account number)

Please do not post the information here as this is a public forum.
Email address: cox.help@cox.com