Speed Issues with Motorola Surfboard 6141
I just purchased the Motorola SB6141 from Amazon to replace my previous Motorola SB6120. After activating it online, I've noticed the SB6141 has speeds significantly slower than the SB6120. Looking at past Speedtest.net results from my iPhone: Motorola SB6120 Download: 64.84Mbps Upload: 8.00Mbps Ping: 68ms Motorola SB6141 Download: 10.09Mbps Upload: 2.21Mbps Ping: 24ms Based upon the glowing reviews for the SB6141 and having the Premier package on Cox, I thought I would see faster speeds. Not significantly slower speeds. I've tried resetting both the modem and my (recently purchased) Apple AirPort Time Capsule 802.11ac router. Both didn't work. I looked over some previous threads like this one, but I currently have the latest firmware as per that thread's suggestion. I have a Cat6 ethernet cable arriving tomorrow, but I don't think that'll be the solution for the problem at hand. Any help to get this issue solved would be greatly appreciated. Here's the information from my SB6141:
Las Vegas issues
I've been a Cox customer since I moved to Vegas in '16. Internet only, I upgraded to Gigablast a couple of years ago, dropped satellite TV for online streaming, got a bunch of smart devices (cameras, lights, audio streaming devices, thermostats) and set up my smart home. The ONLY reason I did this was because Cox's service had been rock solid and continued to be until a couple of weeks ago. In the last two weeks I've had more outages than in the previous 4 years!! Not sure what's going on in Vegas, we aren't having any type of natural disasters like some other parts of the country that would affect our service. Now here I am with a completely smart home that is very dependent on my service being up all the time. When an outage happens, I can't watch TV, listen to music, monitor my cameras or control my other smart devices. Making me rethink a "smart" home. I hope Cox gets it together or else I'm looking elsewhere.
