Cox throttling Twitch
So I have been having lot's of issues streaming on twitch. I was ultimate internet user for about 3 years. I have been having issues streaming on twitch. I have had numerous techs come out and my signal levels are fine. I upgraded to gigablast thinking something might change and I'm still have the issues even after upgrading services and having more then 4 techs come to my house. It clearly looks like cox is throttling upload to twitch. I'm able to stream for about 3 to 7 min without issues then my bitrate up just drops. I reboot my modem and the issue goes away for a few mins. Download speeds are good no other connectivity issues. Modem has been swapped 3 times and I'm hard wired and have tried several different devices. It also looks like there's been several post regarding cox throttling and twitch on reddit and other sites. So what's the deal ? Why is it a issue for people with Cox internet to use twitch for gaming upload. I have to lower my bit rate to 2300 my friend has a different ISP and he has slower speeds then me and is able to do 5000 upload. Someone at Cox needs to look into this and fix this. It's not a issue on my end it's clearly something cox has going on. I even had a tech say it's possible we are throttling twitch I can't say if we are. He even saw the sudden upload spike drop and didn't have a answer and said that it wasn't a official cox test so he couldn't do anything about it but noticed the issue and said he wished he could fix it. This is unacceptable2.8KViews1like4CommentsMe and my girl friend are having issues streaming on cox to Twitch,YouTube,Mixer and Facebook.
So my girl friend is an affiliate on twitch and for the past 6 months we have had issues streaming to twitch we have had several techs come out to the house and do every thing they could from replace the router/modem combo and completely rework the box on the side of our house and replacing all the coax lines. I after 12 days of the issue persisting went out and purchased all new LAN cables with the highest grade possible with gold plated shielding and all around 80 bucks all together. after the first month the issue still didn't disappear matter of fact its been happening every time we stream for more than 2 minutes. Okay so lets get to business and show you modem levels log files and server tests for streaming to show you what i'm dealing with. My current internet plan is the ultimate 300/30 Mbps with unlimited data. Internet plan https://imgur.com/a/spWS9mO modem signals https://imgur.com/a/QgoJgDL Now I do have a theory as to why she and I drop frames and it has to do with upload specific packet loss because when she or I are in a game the network symbol for packet loss appears for a bit as my stream struggles to stay connected, now here are some speed tests supporting this theory because when i'm streaming and take a speed test my upload is fine but I think there might be packet loss on my upstream which causes the dropped frames and unstable connection! https://imgur.com/a/2rSZVqB Okay now for the next test this is a quality test for your upload to the twitch servers mind you need a score above 80 to not drop frames or have issues I will post 3 screen shots showing the test and the max bit-rate I can use without issues aka upload speed, reminder though these are not consistent today the test may show good results and the next day it shows bad results I and today could be one of the good days. The reason I do a 30 second test is because it gives the most ideal and best of your connection. Thats the end of the tests if you can help me find out why I drop frames when I stream to YouTube or Twitch please comment the potential issue.6.9KViews1like4CommentsInconsistent upload speeds when broadcasting to twitch
Inconsistent upload speeds when broadcasting to twitch I have had 10 techs come out, all could not solve the problem. Speed test are fine. They always are. I am trying to stream at 6mbs but it never even averages 3mbs, will go from 10mbs to 500kbs in seconds. again before any tech comes on here and asks me to run tests... they are all fine. all 5 of my tech visits for in home and out of home techs all said my speed tests AGAIN, ALL SPEED TESTS COME BACK NORMAL1.9KViews1like10Comments