Planned Service Interuption
I am concerned about a notice I received in regards to a planned service interruption. I run my business from home and any interruption is a financial hardship - I need to know WHAT day and time this is to occur if I am going to be able to PREPARE. I will have to use a hotspot connection to keep my business up and running if this is in the day time hours. Why can't we be given more specifics so we can truly be prepared? Danni
Network disconnection
Almost daily there is a drop in both wired and wireless connections and this has been the “as per usual”from Cox with every single reply of “ It must be your equipment” and then they would claim firmware updates or that the line has feedback from another uncapped line outside my property. Has anyone else had this same issue? Each time I formally complain at the customer care . I have the gigablast and panoramic wifi