Problems with home phone cutting in and out on a Cox line
I have had calls drop, garbled with or without a headset, and have even purchased a new phone that is DECT 6.0. The base is in close proximity to the router (just replaced it also) and modem. The phone base is about 3 feet from the router and 5 feet from the Cox modem with two other handsets in the house. On calls, I constantly get drops, garbling, and told I sound like I am underwater. I have had Cox out here numerous times with no luck finding problem. I purchased a better headset, but even when not using it, I still have some problems. This issue is intermittent. I have Cox Hub in my backyard, so I am close to it. This happens on long distant calls the most, as that is the calls I am usually on. The problem is the same as with the previous phone and previous router. In addition, there are times that the Caller ID does not work and just displays 'incoming call'. PLEASE HELP!
We have a dial tone, but the other line can’t hear me at certain times a day
For the past week, the only time my phone fully works is from 2p-8p. The rest of the day, I HAVE a dial tone but no one can hear me. I can hear the other person perfectly, but they can’t hear anything I say. Just silence. During that time, my message system voice is all garbled and I can’t hear my voicemails. I have a Panasonic KX-TGF380, I’ve tried calls using the base phone, as well as the other 2 cordless phones but nothing. Cox has sent out 3 servicemen but they have zero clue. They have completely switched and given us new lines and new modems and everything. Any ideas or help? Happening to anyone else?
