How I am dealing with spam
for reasons I am not quite sure I have started getting inundated with spam starting a couple years ago. prior to that I rarely got any. whatever the reason I have been trying to use cox's horrible spam filtering. currently this is my strategy: create a "white list" filter labeled "ignore spam filters" this is a list of from addresses/email domains with the action of keep and do not process subsequent rules. create filters for the from field, and other fields that contain words that I am certain no one I know, and no company I know will use, and/or contain words and phrases/misspellings mangled fonts etc that I am certain no one I know uses. this rule is set to REJECT with reason: "553: account doesn't exist" 553 is an actual error code for a mailbox that does not exist. my hope is spam and phishing software may receive this error and remove my email address. either way I won't get the email. create a filter for all other words and phrases that goes to a folder I created that is not the spam folder to see what filters are working, and what is being filtered by cox, also to catch any false positives to add to the white list.515Views1like13Comments
Phishing Scam?
Last night I signed up for Cox service and an installation at my new apartment. I received a text to schedule a phone call to discuss/confirm my appointment for the installation. The number called me at the agreed upon time, and prompted me to press 1. The man on the other end wanted my phone number associated with the account, PIN for my account, and answer to my security question. This sounds insanely sketchy. The number that texted and called me was addressed in Reno Texas, and was1-800-234-3993. Need to confirm this is a legitimate Cox Communications representative.3KViews0likes12Comments
How to get phishing or spoofing reports forwarded to the appropriate authority?
I sometimes get spoofed emails purporting to be from Amazon which try to scare me into clicking on a bogus link by claiming my account has been frozen or my payment on file has expired or some such BS. I am unable to forward these emails, either as an attachment or in the original format) to "stop-spoofing at amazon.com" although I am able to forward them to "spamreport@cox.net" (as an attachment). How can I get Cox to forward these emails to "stop-spoofing at amazon.com" since they (Amazon) are the only ones who have the motivation to protect their customers.588Views0likes1Comment
SOON TO BE 2021 ... AND THE COX WEB-MAIL "SPAM BOMBARDMENT" STILL CONTINUES
https://ibb.co/gFPnY57 The infestation that's getting through Cox mail servers has got so bad that it's outright inexcusable, and I dread every moment when it comes time to check my email. In many ways it seems like Cox is a magnet for attracting not just spam, but other exploits, such as spoofing, phishing and pharming. Stuff that cyber-criminals use to deliver malware, attract victims to malicious websites or to steal confidential and sensitive data. In all honestly, I get more garbage than legitimate messages that it's become a frustrating chore sifting through the mess it creates.Not to mention the hours I've wasted in the daunting task of creating over a hundred, non-effective, "filter rules" to weed out some of the reoccurring pests.In fact my Inbox looks no different then my Spam folder, each containing a mixture of both spam and legitimateemails (just as the image shows above). "Marking" an email as spam is a joke too, and you’re a fool in trying to utilize that option because it does absolutely nothing. Perhaps it’s because protective measures are not being implemented by the server. But even if they were, I shouldn’t be receiving the samegarbageevery single day. And just to prove I'm not exaggerating, here a "small list" of the garbage accumulated in a typical work week: SelectHomeWarranty, Gadget Junkies, Leaf Filter Discount, Sams Club reward, CVS Pharmacy Survey, AltaiBalance, Truth_Finder, Caringforaparent.com, VeteranInsuranceDiscounts, Support Center, Soft Erections, Home Solar Survey, PowerPro-PowerSaver, FreezAir Pro, UV PhoneSanitizer|SterilizerXf, Talcum-powder-lawsuit settlement.com, TalcumPowderLawsuit, Dream Home Ideas, Pest Control, Max-Performer, ProbioticEase|Special, Dear Beneficiary, eharmony Partner, Protect Your Home - ADT Premier Provider, awesomestuff2buy.com, Exclusive Tactical Flashlight, NationalConcealedAcademy, REPLY ME URGENTLY, Wheel of Fortune, FRONTLINE KN95 Facemask, Vivint.SmartHome, Gemini Trust, AAGMortgage, Premium Mattresses by Lull, BANK OF CHINA, SeniorsDiscountsClub Info, PowerPro-PowerSaver, Nutrisystem Discount, BestCarInsurance, Pure Radiance, TommyChong, BoyScoutsAbuseLawsuit.com, Anti-Virus Protection, EZBatteryReconditioning, seniorperks, Boundery eBulb, Nerve Renew Wes, RoundUp Lawsuit, Walk-in Safety Tub, GutterProtector.coPromo, SunPower Promo, Buy Mask Shield, Male Enhancement, InjurySurvey.com Info, Cannabis Gummies, DoGoodPoints, SNOWTeethWhitening, FreeFlashlight, Enlarged Prostate, PlatinumAutoWarranty, BathroomRenovationShop, USAMilitarySavings Info, RoofingSurvey, Oil Change Coupons, Diet Legends Keto Fuel, NationalConcealedAcademyTraining, Smart Living Tips, ZantacInjuryHelp.com, ShopThePersonalButcher Ad, Nutrition Tips, FundsForVictims, Crepe Erase. Not only is it enough to make your head spin, but it's an issue that's shared with thousands of other Cox customers who are equally just as frustrated. In fact this abuse has been going on way too long and it's about time that the company finally takes immediate action to combat these security issues - rather than continuing to ignore them over the years by neglecting the basic techniques for securing their systems - and thus leaving us vulnerable. Frankly, I strongly feel that we as consumers deservemore consideration than what we've been getting, as well as receiving the best protection against alloutside threats. After all, if Gmail can protect their users from spam and other exploits for free, then why can't Cox at least tryby doing the same?With that said, I'm convinced that Cox is technologically behind the eight-ball and is seriously in need of updating or adding more security layersto get back up to speed. Please weigh in if you agree. NOTE TO MODERATOR: Judging by the many posts on this particular subject during the past several years, this has been an ongoing issue that has yet to be resolved. Since this is forum open for discussion, it would be greatly appreciated that you allow more ample time for comments and/or suggestions to be heard before making the final decision of marking this thread as locked. Thank you.3.9KViews0likes11Comments
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COX Blocked Efforts to Report Phishing E-mail
I regularly receive phishing e-mail purporting to be from USAA, Wells Fargo, etc. These are "well done" scams that even keep in correct links to the company privacy sites, while they have other scam links. I have tried to report them to the respective companies and to COX, but COX repeatedly blocks them with the error message the files are too large; clearly an incorrect statement. I would like to be able to forward the e-mail as attachments or at least send the headers from the incoming e-mail, but they will not go through. Previous attempts on chat with COX claims they don't need the report because the blocking means they already know it is a scam. Well, if that is true, then why didn't they block the incoming messageto me, and I presume untold numbers of others who may not be as diligent as I in not clicking on the malicious links? Does anybody have any ideas?4.5KViews0likes3CommentsReporting Phishing E-mail
I try to report all phishing e-mails to Cox and the organization the e-mail is spoofing, e.g., Navy Federal Credit Union (of which I am NOT even a member). I send Cox to phishingreport@cox.net and for the spoofed organization I use the address shown on their web page, e.g., phishalert@navyfederal.org. I always try to send the offending e-mail as an attachment and paste the headers in the body of my original e-mail, identified as such. My outgoing e-mail to Cox, et. al. is normally about 14 kb, but I get a response similar to the following nonsense response from Cox through an error message on my mail program (Windows Live Mail, using Windows 8.1): "This message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Phishing Email received Fw: Your Have Two New Security Message From Navy Federal' Server Error: 552 Server Response: 552 5.2.0 kLkW1q0030sfaii01LkW24 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://ww2.cox.com/coxagainstspam for more information. Server: 'smtp.east.cox.net' Windows Live Mail Error ID: 0x800CCC6D Protocol: SMTP Port: 25 Secure(SSL): No" How can I report phishing e-mail if you block it from being sent to the applicable security folks.? The message is NOT too large! Please provide me guidance. Thanks.3.9KViews0likes3Comments
Spam protector does not work
I received a phishing scam in my email today. Tried to forward it to the company being implicated. When I tried to forward it, the Cox web email recognizes it as spam and won't let me forward. Which begs the question, why did the *** did it reach me in the first place?1.9KViews0likes1Comment
How to get phishing or spoofing reports forwarded to the appropriate authority?
I sometimes get spoofed emails purporting to be from Amazon which try to scare me into clicking on a bogus link by claiming my account has been frozen or my payment on file has expired or some such BS. I am unable to forward these emails, either as an attachment or in the original format) to "stop-spoofing at amazon.com" although I am able to forward them to "spamreport@cox.net" (as an attachment). How can I get Cox to forward these emails to "stop-spoofing at amazon.com" since they (Amazon) are the only ones who have the motivation to protect their customers.