device names in mywifi.cox always need correcting
It's a good thing I keep a text file saved with the household devices and their corresponding MAC Addresses, because with each and every visit to mywifi.cox it is necessary to re-check, verify, correct, re-name and save (once again) the particular names on the devices. Unless there's a step or clue to this process that I'm missing, is it the same for everyone else?1KViews0likes1CommentPanoramic WiFi - extender issues
Hello, I currently have Panoramic WiFi with one extender, and I am having the following issues: 1. Extender paired SSIDs: After pairing the extender with the main router via WPS, only one new SSID or network is showing up. Shouldn't there be two? One for 2.4ghz and one for 5.0ghz networks? Main Router SSIDs (default names): 1) 2.4ghz =A6C5FF; 2) 5.0ghz =A6C600 Extender SSIDs (WPS paired name): A6C5FF-5G 2. Cox My WiFi: editing 'Device Name' for any particular device in the 'Device List' does not work. I will go in and edit all of my Device Names, but after a day or so it does the following: 1) some devices revert back to default names, 2) some devices switch edited names (for example, my edited 'Sprinkler' device name is now 'AV-Receiver') 3. Main Router web interface for configuration is extremely SLOW. When I use the internal IP address and default user/password to login to the router interface via the web, anytime I click on a button it then says something like "Your unit is updating..." and then it takes a while to load the new page. I can live with that, but some features such as the 'Client List' button for both 2.4ghz and 5.0ghz networks does not work. When I click on 'Client List' for either network, it hangs on "Your unit is updating..." Any help or insight into the issues above is much appreciated. I have done reboots and complete resets of both devices, but no solution. Also, I have spoken with a Panoramic technician over the phone, and he seemed to understand all of the issues above, which felt promising; however, I have had two service technicians (Cox sub-contractors) visit my home, and they are uneducated on Panoramic, the associated equipment, and my particular issues. Equipment: Main Router: Arris TG1682G Extender: Actiontec WCB6200Q9.4KViews0likes3Comments
"My WiFi" settings
I am logged into my Cox account and trying to set up the "My Wifi" settings and I'm being alerted that my modem is 'ineligible'. This modem (the Arris DG2460) was sold to me right in the Cox store- why is it considered ineligible? It's on the list of accepted modems, see below.2.2KViews0likes1Comment
