- Hello guys, I been get pop ups on my cox wifi app saying that " A new device Sagemcom has connected to your home network" Now I do not recognize that device at all, I googled that device and it comes up as a router for some kind. I called Cox multiple times and was told that they were not to sure what it is. Now I have reset my wifi pass and also did a default to my modem/router (I have the white gig blast one) after that was done I got 15 pop ups on the wifi cox aps saying that " A new device called BE31472D6EB5 has connected to your home network. They are all not the same numbers all 15 are different. They are not Mac address and I did verify that with reps from cox. Today I got another popup from that Sagemcom device again has connected to my network. All 15 pop ups on the cox app about devices connecting did not come in at the same time. I am not sure if my router is hacked or if this is a cox issue. The cox app has notified me about them blocking a website 4 times on 4 different devices 2 phone and 1 PC and 1 Pad. The website is called H.parrable.com. I never have gone to that website at all and from what I am seeing it is malware. Not sure what to do.
- my cox email was hacked-- all emails were forwarded to the hackers email. bank verifications went to hacker email. hacker made 3 wire transfers from my bank (also hacked). this all stemmed form cox hacked email. how can I hold them liable?
Strange NetGear device keeps joining my WIFI network without any credential access even after being paused multiple times.I have a Cox panoramic wifi gateway CGM4140COM model. The wifi shut down most of the streaming devices in my house yesterday at once and I have no clue why. Cells and Contour still work. But I noticed on the Cox app this week a strange device connected to the network with no password or username approval and disconnected two seconds later. It is being broadcast as a general netgear device and I have tried to pause it numerous times on the Cox app but it gets around the pause each time and reconnects for short intervals.It is definitely a hack of some sort but I do not have a remedy. Can anyone help?
I recently cut service because i moved. i logged into pay my final bill and see my service address is in Arizona. Problem is... I never lived in Arizona. What is going on??I recently cut service because i moved. i logged into pay my final bill and see my service address is in Arizona. Problem is... I never lived in Arizona. What is going on??
- Good morning, The hacker gained access to the secondary cox email that we used with our Amazon account. By accessing the email account, the hacker was able to reset the password of our Amazon account. The hacker then replaced the Cox email address listed on the Amazon account with firstname.lastname@example.org . I reported this to Amazon, they froze the account and after about 24 hours, restored everything. Our password to the Cox email account was 9 characters long, One uppercase, two numbers and one special character - it was not something that could've been guessed. The hacker placed two small digital purchases (probably games) through Amazon ($5.99 & $8.99) which my bank reversed after I disputed the charges. My neighbor experienced the same exact problem within the last few days - Cox email account compromised and used to access her Amazon account. The hacker also spent time resetting the password of an account I had with Steam (gaming) but I haven't used that in over 5 years so any credit card linked to it would've expired. I changed the password to our Cox email accounts and I setup the Amazon account to require two-step authentication through my cel phone. Clearly a breach of Cox's email system and one that should've been disclosed by Cox. I have reported the breach to the FCC.