Random high peaks of latency/ping (Tucson Area)
During the past few months i have had a sudden peaks of ping/latency, the problem is that when i play game or videos online i have sudden "disconnects" forcing me to refresh the webpage or re-enter the game. i have called support a few times, in which they were able to minimize the problem but it is still present. MODEM =Cisco DPC3825 what i have done so far was to: -reset the modem (a lot of times) -Connected it via cable instead of wireless (did nothing) -Moved the modem closer to where the laptop is. -Changed the Wireless Standard Channels to those with Acceptable interference -Changed the Wireless security mode to WPA2-Personal (in my opinion this helped quite a bit) Everything else was done by the Support Service. After this, the problem was still occurring so i decided to test it with another laptop/device, and it appears the problem is withing the modem/service because all that devices that i tried had the same problem. here is the test i usually do to check how my ping is doing. the left one shows when i am not using any applications that are connected, and the right one its when i have the browser or any games open.
