Error message XRE 03059
Hi, since the cox outage June 8, 2021 we have not been able to access all of our channels. This is truly frustrating as we pay our bills in full every month. If this is not resolved soon I would like a credit on our bill. Please help resolve this issue.1.4KViews0likes0Comments
Internet always messing up and contour box
So today I received a message from cox saying they had a service issue and they were fixing it. Hours later I received another message that said the issue was resolved. Well I have unplugged my internet and contour box and nothing. It makes me angry that when you are talking to a representative about how your things were working fine before the issue and they say they are going to charge you $75 to send out a technician. Firstly I've been with Cox for years. Secondly why would I give Cox money to fix a problem that they created and why are y'all charging ppl to fix the service we already pay way too much for in the first place. Help me to make this make sense! I shouldn't have to work all day just to come home and look at a wall for nearly 2 days before a "technician" can come out.781Views1like1Comment