Cox Cable takes unauthorized payment from bank account then goes into site maintenance to hide.
I woke up early this morning because of some neck pain, and since I could not sleep, I checked my Email, and bank accounts, just to find my checking account was overdrawn because of a $78.02 charge taken by Cox Cable in the middle of the night that was not authorized by me, nor due.... So, I attempted to login to my account in order to find further information, only to be met with an notification that the site was under maintenance. This is the same thing I got when I tried to contact tech support, that they could not access my account due to maintenance, and was disconnected. I do not have a cable internet bill due until January 24, so it makes no sens that they would jump the gun, and withdraw the payment so early from my bank, which they do not have authorization to do without my expressed consent. I did not have enough in the account at this time to cover it, so they left me with a negative balance, and have made themselves impossible to contact. What a bunch of criminals. They should all be locked away, and not allowed to have a monopoly as internet providers, but they feel they can do whatever they want because they are not affected by competition, allowing them to steal as much money as they want from their clients, whenever they feel like it!!
High-pitched sound from Cox Gateway
About a month ago, I switched to Cox as my internet service provider. The Cox technician installed a Technicolor CGM4140COM Panoramic Gateway here in the office next to my computer. From the start, the Gateway made a high-pitched humming or whirring sound when running. The sound was very distracting, and after a time when I was working here next to it, my right ear would feel discomfort or pressure. I called Cox to report the problem and was told I could go to the Solution Store and exchange the Gateway. I took it in and was given another CGM4140COM model. I hooked that one up, and it makes the same high-pitched sound as the original one. I now think the original one was not defective, but that all CGM4140COM Gateways make this sound. Have any of you experienced the same problem? If you have, do you have any tips or suggestions for how to remedy the problem? Thanks for your assistance.
Why can't I send emails on Iphone or Macbook while connect to wifi?
I cannot send emails through the Outlook app on my Macbook and I can't send emails on my iPhone through the mail app while I am on the internet. I can send emails when my phone is using its 5G or when my computer is using my phone as a hotspot, but if I am connected to wifi I can't send anything. This is the message I would get when the emails wouldn't send. cxr-obgw-6002a.stratus.cloudmark.com cmsmtp 73.127.187.145 blocked. Refer to Error Codes section at www.cox.com/.../email-error-codes.html for more information. AUP#CXDNS Error Code: -17099 Then I was doing some digging and I was able to send a few test emails when I turned off my SSL connection on my computer but it stopped working after a while. And this is the message I would get. Connection to the server failed or was dropped. Error Code: -3253 I get all my emails sent to me but I cannot send them when connected to my wifi. I currently am not using Cox internet because I moved to an state that does not provide Cox as an option and my parents are my account holders, they made me an email account under theirs. I am currently using Xfinity internet but I cannot send emails on my phone on my work wifi either. Something is wrong with the SMTP and SSL connection and needs to be fixed on 3rd party email platforms because I am not logging into my webmail every time I need to send an email.
