Cox App technical difficulties
I haven’t been able to sign in to the Cox App for hours now on my Samsumg S23 Ultra. When I enter my username and password, I get “Error. We are experiencing technical difficulties. Please try again later.” I am able to sign in to my account through my browser (Chrome). I’ve already uninstalled and install the Cox App again, yet still getting the same error msg. Ive cleared the cache on my phone checked and doubled checked to see if it needed updated.
Does Cox not have live "heartbeat" data for their App/service?
Internet has been down for 5+ hours here, but when I call tech support, they are surprised by the fact and don't know what to do. I called in earlier, and the call rep. Said they would call me back but never did. Then the next time I called, the rep went "to check on something then hung up. The Cox App is useless for down service reporting, not even pulling from live data. Why not???