Forum Discussion

hannora_ward's avatar
hannora_ward
New Contributor
6 months ago

Cox App technical difficulties

I haven’t been able to sign in to the Cox App for hours now on my Samsumg S23 Ultra. When I enter my username and password, I get “Error. We are experiencing technical difficulties. Please try again later.” I am able to sign in to my account through my browser (Chrome). I’ve already uninstalled and install the Cox App again, yet still getting the same error msg. Ive cleared the cache on my phone checked and doubled checked to see if it needed updated.

Cox app
  • DorisM's avatar
    DorisM
    Moderator
    6 months ago

    Hi there. Thank you for reaching out. Please email my team with your request at cox.help@cox.com so we can obtain account details and review further.

    Thank you.