New Contour box not showing scheduled recordings
I just had my previous Contour box swapped out this morning with a new one because the old one just stopped working. Because of that I lost the entire run of a couple of shows that I was watching. I am trying to set the scheduling to rebuild those shows, but the SCHEDULED SHOWS is not showing the shows that I have set to be scheduled. I am trying to tape "Mom" and it is on lots of channels like Paramount, Nickalodeon, CBS, and others. It is only showing as being scheduled for recording on a local independent. When I go to GUIDE, it does not show the red dot. When I click on a show that should be recorded, I can individually select the episode, or select the entire show (across every channel). I should be able to choose the latter and every time it appears it records. This box does not seem to be doing that. I am choosing "New and Repeat" episodes, by the way.
error code XRE-06034 when trying to delete shows
I get an error code XRE-06034 "sorry we weren't able to delete your recording. If you continue to have trouble, restart your set-top box then try deleting again" when I try to delete shows from my dvr. So far I've tried: restarting the box, through the settings restarting the box, by unplugging for 2 minutes unplugging all boxes, restarting the main dvr box waiting for a full reboot before starting the other box. Nothing is working.
Missing Recordings
Our Cox DVR is not recording shows that have been scheduled for recording. A quick look at the guide reveals the red circle, indicating these shows are designated for recording, yet they are not being recorded. This might be because of recording conflicts, but I do not see any way to understand whether this occurred, either by some type of "notice" or reviewing a "missed recordings" tab. It seems as though the Cox receiver should tell you if there is a scheduling conflict. I am not sure what to do.
