TV doesn't recognize cable box using HDMI connection
I have aMotorola - CMO6416 cable box with HD service and a plasma HDTV. The problem is when connected with HDMI my TV doesn't recognize it, so I've just been using RCA cables and going to AV. Now here's the kicker, it used to work a year or so ago and I don't even remember when exactly it started doing that, so I probably won't remember any changes I made if there are any questions like that. I've just never come around to figuring out the problem, plus my quality is ok using RCA's but I know I'm not getting full HD when on HD channels, especially good HD movies I can really notice the difference. But I know it's not the TV because when I use my Playstation 3 using HDMI my TV recognizes it and I can watch HD movies all day long. So I'm thinking something's up with the box, I've been having it for a couple years and maybe one of the updates might have messed with something.... unless the box is just plain out of date and I need a new one??... Can anyone HELP PLEASSEEE?!?!37KViews0likes8CommentsCox Contour 3.1.2.0 Error Message
Our new Contour system keeps sending "Sorry, there is currently no TV signal detected for this channel..." message for random channels. Please note that our CLIENT box has no problem accessing these "No signal" channels when the message appears on the MAIN DVR box. A reboot sometimes helps, but not always. This Whole Home DVR system was installed a month ago. The full message appears below. Why is this happening? "Sorry, there is currently no TV signal detected for this channel. The channel may be temporarily off air. Please try again later. If the problem continues, please contact Cox Customer Service at (866) 961-1207. Reference 3.1.2.0 when calling. Alternatively, you can press the GUIDE button on your remote control to watch programs on other channels."21KViews0likes5CommentsContour box rebooting and freezing constantly.
My TV was working great for quite some time and then last week around the 18th my box would start freezing, then the satellite boxes started freezing and then showing an error message and then rebooting the whole system whenever it wants. I have had three techs out. 2 times new boxes were put on, one guy even checked my voltage and said that might be the problem. I have tried other outlets and my other things plugged into the same outlet do not do the same thing. (Modem, phone etc). So I have no idea what to do about this. I am about ready to give up and turn in my boxes. The headache and the price is just not worth it. I even tried plugging my box into a different outlet and it still did the same rebooting dance. I have no idea what is wrong and these techs they send out just put in new boxes, poke around a few places and leave without it working at all!!!!!! Anyone else have this issue? Please tell me I am not alone.14KViews1like8CommentsCable freezing too much
Our cable has been freezing up, lots of pixelation, and just stopping and freezing. Its interrupting important shows, at crucial times. It happens on every single channel. We dont pay this much money to have hiccupy cable. Is anyone else experiencing this?13KViews0likes10CommentsWhy do you refuse to add the One America News Network (OANN) to the Cox Channel Lineup?
There have been numerous requests over the span of several years to have OANN added to the Cox channel lineup, One of the most requested channels on this forum. And even so, aside from the ‘robotic’ responses given to every request on this forum for the past several years, Cox ignores these requests and appears content to continue ignoring our requests. It seems Cox Cable feels they are doing well enough that they have no need to satisfy nor to even bother to communicate their intentions to a large number of customers requests. I must admit, given the absolutely horrendous quality and performance of Cox’ “Wall to wall” internet service I would have thought they would attempt to focus more attention on their ‘adequate’ Cable Service. I spent the first 6 years in my current home without Cox services, I decided to give them a chance but I can’t say I am terribly satisfied. Even though the ads and website seem toencourage customer suggestions and input,it doesn’t seem Cox is very concerned at all about customer input or satisfaction.12KViews1like1CommentEAS Code
Every night the box in my bedroom displays 'EAS' which I assume means emergency alert system. When I turn the TV on, the image is black and no sound. Doesn't matter what channel is selected. I can cycle through the cox activity menu and that is about it. If I run a diagnostic all signals are receiving properly. I have power cycled the box already and still get the same issue. Again, this only happens at night, probably sometime after 7p and lasts into early morning. I am at a loss..9.5KViews0likes0CommentsIs it possible to have two wired connections (Two Active Cable Outlets)?
When doing the self setup I first tried the cable upstairs in my office and nothing. It said something about finding the "Active cable outlet", so then I tried the one downstairs by the tv and it worked. This means my office/gaming room is now on a wifi connection. I don't want to try to run an Ethernet cable from downstairs to my office. Since there's already a Cable Outlet in my office, is it possible to have it activated and connect some kind of adapter to it so that the same service/IP address is split and shared with upstairs and downstairs? WouldMoCA Network Adapters work for this? Would I need COX to activate the upstairs outlet? P.S. I'm aware of COX wifi pods and port forwarding as other ways to improve my upstairs connection. This post is to explore options for utilizing the currently inactive cable outlet upstairs in conjunction with the downstairs cable outlet.9.4KViews0likes3CommentsChanging cable box
I recently had cox cable installed, I was ready surprised when I saw thecable boxes they installed. They were the ugliest boxes I have ever seen but I honestly could get past the ugly and very old look of the boxes. The problem is that they reboot all the time, some channels never work and channels I don't have appear on my channel list making it confusing to find out which channels I can look at. I have the Scientific Atlanta CSH824H. I've seen that many people have issues with these boxes, I was just wondering if cox does not have any other more updated box? When I log into my account above the model of my cable box appears another box image which is apparently the Cisco 8742HDC. Can Cox provide that box? Scientific Atlanta - CSH824HSolved9.3KViews0likes13CommentsCertain channels missing on HD
So, I just received my new cable box (with Contour and so on), and I have the Advanced-package, I'd say. It's supposed to show all channels both regular and HD. Somehow I get CNN (channel 49), but no CNN HD (1049), it's missing from the guide and I can't tune into that channel. I'm also missing certain Music Choice-channels, such as (my favorite) Party Favorites (922). It just jumps over them. Very strange, I'd say. Any ideas about what might be going on?6.2KViews0likes6Comments