Issue with Arris Gateway and Pfsense
I recently bought a protectli firewall box that runs pfsense. I am trying to use the box as a dedicated VPN for my home network. However, I have never been able to get the VPN on my firewall box to connect to the internet. I currently have a modem/router combo (Arris TG1682G) through Cox, and the pfsense box is connected to it via ethernet. My current setup is: wall >> Cox modem/router >> pfsense box connected by ethernet >> computer connected to box by ethernet. On my computer, I can get internet access from this set up. I can browse and stream, but my actual IP address is exposed. The VPN on the box will not connect and the kill switch does not engage. I have tried putting the modem/router into bridge mode and even disabling NAT on the box. No dice. For those who have a Cox modem/router and are using your own firewall, how did you do it?
CT - Extreme Packet Loss
I just switched to Cox about a month ago and have been having consistent packet loss since the service started. The packet loss is constant throughout the day but undeniably worse during peak hours. I have contacted Cox three times about this issue only tell me to restart my modem and that 'we aren't detecting any packet loss' even though there is clearly packet loss happening. My bandwidth is typically 150/10 but will fluctuate lower sometimes. Below, I havetwo pictures from PingPlotter in 24-hour and 3-hour durations from 3/14/2020 and thecurrent levels of my Cox supplied modem/router which is an Arris TG1682G. It is like everyday. Any kind of gaming is impossible to play. This is nothing but unacceptable. Imgur link:https://imgur.com/a/wMdJgQt 24-Hour 3-Hour Downstream Index Lock Status Frequency SNR Power Level Modulation 1 Locked 957.00 MHz 35.78 dB -3.60 dBmV 256 QAM 2 Locked 831.00 MHz 37.64 dB 0.90 dBmV 256 QAM 3 Locked 837.00 MHz 37.36 dB 0.10 dBmV 256 QAM 4 Locked 843.00 MHz 37.36 dB -0.20 dBmV 256 QAM 5 Locked 849.00 MHz 36.61 dB -1.00 dBmV 256 QAM 6 Locked 855.00 MHz 37.36 dB -1.00 dBmV 256 QAM 7 Locked 861.00 MHz 36.39 dB -1.40 dBmV 256 QAM 8 Locked 867.00 MHz 36.39 dB -1.60 dBmV 256 QAM 9 Locked 873.00 MHz 36.39 dB -1.70 dBmV 256 QAM 10 Locked 927.00 MHz 35.60 dB -4.20 dBmV 256 QAM 11 Locked 933.00 MHz 35.78 dB -4.00 dBmV 256 QAM 12 Locked 939.00 MHz 35.60 dB -3.60 dBmV 256 QAM 13 Locked 945.00 MHz 36.39 dB -3.50 dBmV 256 QAM 14 Locked 951.00 MHz 35.78 dB -3.50 dBmV 256 QAM 15 Locked 963.00 MHz 35.78 dB -4.00 dBmV 256 QAM 16 Locked 969.00 MHz 35.08 dB -4.40 dBmV 256 QAM 17 Locked 405.00 MHz 38.98 dB 9.80 dBmV 256 QAM 18 Locked 411.00 MHz 38.98 dB 9.80 dBmV 256 QAM 19 Locked 417.00 MHz 40.37 dB 9.70 dBmV 256 QAM 20 Locked 423.00 MHz 40.37 dB 9.90 dBmV 256 QAM 21 Locked 429.00 MHz 38.98 dB 9.90 dBmV 256 QAM 22 Locked 435.00 MHz 38.98 dB 10.00 dBmV 256 QAM 23 Locked 441.00 MHz 40.37 dB 10.40 dBmV 256 QAM 24 Locked 447.00 MHz 40.37 dB 10.20 dBmV 256 QAM 25 Not Locked 26 Not Locked 27 Not Locked 28 Not Locked 29 Not Locked 30 Not Locked 31 Not Locked 32 Not Locked Upstream Index Lock Status Frequency Symbol Rate Power Level Modulation Channel Type 1 Locked 32.40 MHz 5120 KSym/s 26.00 dBmV 64 QAM DOCSIS2.0 (ATDMA) 2 Locked 38.80 MHz 5120 KSym/s 26.00 dBmV 64 QAM DOCSIS2.0 (ATDMA) 3 Locked 26.00 MHz 5120 KSym/s 24.50 dBmV 64 QAM DOCSIS2.0 (ATDMA) 4 Locked 19.60 MHz 5120 KSym/s 24.50 dBmV 64 QAM DOCSIS2.0 (ATDMA) 5 Not Locked 6 Not Locked 7 Not Locked 8 Not LockedFortnite Packet loss, random high ping spikes
Been playingFortnite without hiccups for the past month or two in my new place, i've always had 0% packet loss while playing, but two days ago i've been having packet losses from 5-10% all game,spikes up to almost 50% at times with ping hitting about 200ms (usually sits around 30-50ms) really ruins the gaming experience. I have the Arris TG1682G, i see on badmodems.com that it is using the puma 6 intel chipset and its faulty. is anyone else experiencing the same thing?