COX Contour and TV Connect Apps for Windows 10
Hi, will there be an app developed for Windows Phone 10devices in the near future? I'm assume so, since Microsoft have an universal app development framework now... Cox can develop one code base that can work across all windows 10devices. If Cox management, chief software engineer, and lead software architects haven't made a decision to go on this; maybe the business need to hire replacements.. My whole household have moved away from iOS and Android devices; and replaced all with windows 10 devices; no plans to go back...25KViews0likes4CommentsIs it possible to cast the contour app?
I have recently recieved service for cox and they offered basic cable at a minimal price so I accepted but in order to keep cost low I opted to go app only option. I believe from what I'm seeing it's impossible to watch this live tv on a smart cast tv because the apps do not download onto the actual tv, instead they download on to a device and you have to cast them to the tv. Am I correct in assuming I'm am out of luck because the cox contour app does not support casting.23KViews0likes2CommentsApps with the ability to remotely change set top box channels?
I understand this capability does not currently exist (under neither Contour nor TV connect), but I am wondering what the time line is for an app to have the ability to change the currently showing program on a homeset top box. When looking through the Connect literature, it referenced this ability as "coming soon". Naturally other providers (such as DirecTV) have included this simple ability in their apps for quite a long time. Any idea?19KViews0likes6CommentsApp for a remote control
Hi Forum, How is one able to use the Cox app for the remote control on their phone, and have it control my tv? A friend was over to my house, my remote wasn't working, I stepped out of the room for a few minutes, when I came back he was using his android phone as a remote controller to change the channels on my tv! He said it is a Cox app. that allows him to do so. I asked him if he could also tell what programs we had been watching. He said No, but I felt like he tapped my tv. How is he able to do this with an app on his phone? He has no access to my Cox account. Thanks!17KViews0likes2CommentsContour app
The last few days the contour app will not play channels 53,54,55,56 or 57. I'm in Fairfax County Va. I've tried on my laptop, tablet and brand new Android cell phone. I've even uninstalled the app and reinstalled it. I've rebooted the modem and router several times. I chatted with Cox and they said there was a problem with the app but didn't know when it would be fixed. Oh.... I've tried multiple other channels and they stream perfectly fine. Any idea as to when this will be fixed ? Thanks.9.3KViews0likes18CommentsCan’t sign into HBOGO on certain devices
I have an HBO account which recently started having problems. When I try to sign in to HBOGO on my work desktop, I recieve the message “Signed Out.We’re having trouble verifying your access to HBOGO with your TV provider. If you continue to have this issue, contact your TV provider for assistance.” I live in Alabama, and when I call my dad in Louisiana and ask him to sign, he is able to sign in and then I am immediately able to sign in on the desktop. This has been happening for the last month on the desktop, and for the past 2 weeks I have received the same message when I try to sign in on my phone, laptop, and Amazon Fire Stick. I am only able to sign in to any of these once my dad signs in, whether I am connected to WiFi or not.8.8KViews0likes2CommentsIssues with the Cox Drag & Drop Backup App and the Cox Cloud Drive App
I am having two (2) issues with the Cox Cloud Drive: # 1 - I can logon to https://drive.cox.com/ with my primary email account user name (name that is to the left of the @ sign) and password. However, if I try to use the stand alone Cox Cloud Drive backup software, which worked previously, when I logon with that same User ID and Password, I now receive this message: Large Red X followed by "Please enter a valid user name and password". I am 100% certain that I am using a correct user name and password. # 2 - The Cox Drag and Drop Backup has also stopped working. When I open this program, I get this message: "Could not list children '/' User Security Access Exception". I tried to correct this issue by doing the following: (1) I uninstalled and reinstalled this program, (2) I looked at all of my files on the Cox Cloud by opening a Chrome browser window to https://drive.cox.com/ and going through the Online Files Directory and all of the sub-directories which I had set up. I did not see any fragments of files or directories. I did delete a directory called Children of the Revolution, a band, which contained performance photos of the group. However, I still get the same message every time I open Cox Drag and File Backup: "Could not list children '/' User Security Access Exception". Thank you in advance for your help and support.8.7KViews0likes6CommentsUnable to send email
About three weeks ago I began to have trouble sending email using my Android app on my Samsung tablet. It had been working perfectly for over 1.5 years and nothing has changed. I did a chat session with Cox Tech help and they told me the problem might be resolved in five or six hours. It had been going on for 3 days at that point and issue is still not resolved. Anyone else seeing the problem or have any suggestions to solve? I have found that by changing the TLS settings, saving, exiting the app going back into the app and editing the email still in the Outbox, that about half the time it will be sent. However, is very cumbersome and clearly there's a problem. Thanks8.6KViews0likes6Comments