NOMOROBO STOPS UNWANTED ILLEGAL ROBO CALLS - WHY DOES COX NOT OFFER THIS FEATURE?
Cox Communications does not listen to its customers I have been one over for over 25 years and they will not listen to me or anyone on this issue. I suspect once they see this thread they will immediately lock it so that the thousands of customers who have a problem with robo calls (for which cox offers ancient non working solutions) cannot comment. Cox claims they cannot offer "Simultaneous Ring" which they can but simply refuse to do, if they tell you anything to the contrary its complete fiction. Every other voip company has it and all of them also offer nomorobo so that the calls we get from India etc. are blocked. Cox will say "sign up for the national do not call list". That will not work for you because the calls are from outside the USA. Cox knows this but does not care they just spew garbage at us. Cox will also say they have selective call blocking (they charge for this feature) and you can block up to 30 numbers or some nonsense. That also will not work even if you could block unlimited numbers you would get the same amount of robo calls always from a different number so here we can establish that cox is not consumer focused they are revinue focused they want to sell us a feature that does not even work. COX Corporate customer service was not helpful either they spew the same garbage at us. Now COX, do what you do best and lock this thread. Hide your heads in the sand like ostriches. Hide under your desks and pretend this is all going to just go away...28KViews0likes17Comments
RoboCalls, Spam, Telemarketing frequency increasing
In the past 3 months, our number of unwanted calls has increased by 150%. Cox solutions to address these annoying callers are anemic. And YES, I have registered at the DoNotCall website (another joke). I painfully tried the Call Blocking feature that was presented as $1 / month / line. Upon reviewing my bill, I was charged $4 / month for each of my home lines. I attempted to give it a try and quickly reached the 30 call number limit. The 30 number limit was not shared with me during my registration with Cox... Not only is the limit ridiculously low, trying to manipulate the service on a phone is a nightmare. Cox is far behind the times / technology on addressing Spam, RoboCalls, Telemarketing and Spoofing issues plaguing their customers. This is my first post to Cox, but I see that I am far from alone in my frustration with the lack of tools to block unwanted calls on my home lines. My next step will likely be to drop my home phones and use cellular phones that do address this more effectively. This has been a very successful, less expensive solution used by many of my friends and family. Cox, please listen and do something! Sagianite4.1KViews0likes2Comments
Upgrade to TG2472 Modem/router/eMTA
I have scheduled the install of the upgrade to VOIP telephony and the combo modem/router above. Will this enable the "simultaneous ring" feature that is needed to get nomorerobo to work? The constant barrage of robots calls, and Cox's unwillingness to address the issue is frustrating. Can I get nomorerobo via another provider?2.5KViews0likes1Comment
Caller ID City, ST-no one there. Multiple calls a day
We receive 5-15 calls a day where the caller ID is a city and state only, and sometimes just The Hartford (up to three times a day). No one is ever there or leaves a message. I have tried to answer to find out who they are, but no answer, just empty air. I ignore them, but it is a time waster and interrupter and leaves us scrambling when it is a wanted caller. Most calls are daytime/evening. They come from all over the country, NV, CA, FL, SD and most common is CT where we are located. Is this a condition of internet phone, spamming, robo calls? Is there anyway to combat it or report it?8.2KViews0likes2Comments
Unwanted calls, robo calls, etc
I have been reading many comments from people who are co thmplaining about unwanted calls and how to stop them. Many people are registered with the DNS (myself included) and this is not working for anyone. There is a really easy solution which I am surprised nobody has even mentioned. My phone announces whomever is calling by voice, caller ID, etc. If it is someone I know I can answer it. If it is someone that I do not recognize but when they start to leave a message and I do want to talk to this person then again I answer it. In this way I am not talking to sales persons or scammers. END OF THE PROBLEM. A very easy solution to a never ending problem. I always have said that if someone wants to talk to me they will leave me a message and if not then just hang up like to many of these callers always do anyway. So it is not taking up my time answering calls that I do not want.6.9KViews0likes4CommentsCaller ID Spoofing
Greetings One and All, With regard to Call Spoofing, Not being Lawful! There ARE a host of SCAM calls being placed daily, throughout Our United States Of America, and Abroad, from 900 series area codes. When you get a call from one or more, of these 900 series area codes, and you actually answer said call, you will Not hear anyone at the other end of the call which you have answered! You Shall however, hear the distinctive Click, of the phone having been DIS-Connected, (Hung Up). At this point, who ever the SCAM entity actually is, that SCAM entity SHALL, be able to utilize your telephone number, by you having answered said call to begin with, And, the SCAM entity Shall simply forge ahead, with placing an Endless number of International Telephone Calls, which Shall be billed to YOUR very own telephone number, Even Though mind you, those International Telephone Calls, had Not been initiated by you! Another portion of this SCAM, is that Your telephone number, Shall Be, shared with/sold to, many other SCAM entity(s), through the ongoing/endless SCAM net-working, which SHALL increase the amount of International Telephone Calls, which Are Billed to Your telephone number, without mind you, Any End of this type of activity, in the near, mid, and or long term, UN-Less mind you do follow through with one or more of the following. (1) You have your telephone service Changed, and or, DIS-Connected, when you First notice, any such activity with/on your monthly telephone bills. "DO Read Your Monthly Telephone Bills", or, You "SHALL Have" your feet held to the Billing Fire, for ALL of the SCAM calls made against your telephone number, period! (2) Request Of, your telephone service provider, to Actually change your telephone number completely, of which and to which, is almost certainly NOT going to happen, due to the fact, that most all, of the telephone service providers, Shall NOT Normally Do Much, If Anything At All By The Way, without you being Exceptionally FIRM with them to begin with! (3) If you have the time, and willingness to follow through, with actually Tracking, and, To Find Out who the SCAM entity(s) actually are, then there are means presently in place, which Shall bring these SCAM entity(s), to the Righteous Justice, which they ALL are deserving of having placed upon them, Once And For All Time, And, until or course, the next Telephone Number, SCAM net-work gets themselves established somewhere, and then, the whole process of Tracking/Finding Out who these Lame At Best SCAM individual(s) actually are, Starts Again! Thank you for having taken the time to read what I have conveyed herein. Have a good day/evening. Sincerely, Ironhand "SEMPER FIDELIS" Forum: Phone Forum Posted: 1 May 2013 Post Subject: Caller ID Spoofing Post author: zone11 I receive an incoming call, but there is a hang-up either in half a ring or just when I answer. I look at the caller ID and it displays a valid phone number from somewhere in the USA. I call it back, and get a three-tone intercept with "We're sorry, the number you have dialed is not in service or is disconnected..." How can a not-in-service number originate a call? Or more likely, why does Cox's computer not reject calls coming into Cox's system that have an invalid caller ID? Cox talks a lot about internet spam filtering; why don't we have telephone filtering as well?6Views0likes0Commentsharassing phone calls from telemarketers and spammers
I am fed up, they call early in the morning and all day and night. There is no relief, except to pull the phone cord from my telephone, but then I miss important phone calls. Is there a charge, based on this, for changing my phone number? I am disabled, caring for a blind man and do not get enough sleep, at night because of intense chronic pain. I try to rest in the mornings or afternoons, but these callers keep calling, letting the phone ring, then hang up. Or they will wait til the answering machine and hang up. I sure need help in changing my number. It will be a hassle, for I will have to notify Medicare, disability and other important offices and people, but I need the peace. Thank you for your assistance in this matter...4.2KViews0likes2Comments
