Connectivity issues / speed during peak hours...
first off i would like to say i have never had any problems with service till a couple weeks ago. from 12am to 7am every day / night i have terrible connectivity and i am unable to work. sundays are terrible aswell even off peak time. second thing im paying for premium service and im getting this now? seems like im on a lower teir connection all of a sudden. im useing a c7800 netgear modem/router and everything checked out when i called customer service. i would like some insight please. im having the techs come out to check the lines but they were replaced 3 years ago and everything has been fine since until now. something seems shady to me to be honest.