Email access gone from all touch points
- Outlook gets errors that the server closed the connection or it was reset. - Web access says the site can’t be reached, as I try from within my cox login @ Cox.com. (webmail.cox.net) - iPad email gets a similar treatment, and the same from my iphone. - All of the ports, everywhere, are 993 & 587 as instructed. I also attempted setting SMTP Port to 465 and that didn’t work either. I do get a minor notification at the bottom of the iOS email telling me how many emails are stacking up (unread). Since I have no access I certainly don’t want to get any scolding admin messages about email storage. @Cox: resolve the problem at the server end and I’ll take care of the rest. This also raises another question: what would it take to implement an issue status customers can access? Too expensive? Too many customers ? Too many issues? I’d like an estimate when this issue will be resolved or at least see progress on resolving it. (Down for two days so far) Thanks.963Views0likes2Comments