FOX NEWS - Intermittent Audio - Sound goes in and out frequently
For the last three weeks and only on FOX NEWS, the sound disappears for a second or two and comes back. This happens off and on throughout the day every few seconds to once every five minutes or more. It's disgusting and only happens when we watch Fox News, no other channels have this problem. I've been told by Cox there is no such problem from their end of transmissions and I've had technicians out and they say there's no problems. Rebooting of convertor does not help. Who else is this happening to? I'm in Cox San Diego North.Solved8.3KViews1like10Comments"all digital" somehow synonymous with "encrypted"?
I notice that I can't receive basic cable on my TV's that do not have a set top box (STB) anymore. When I signed up for Cox last year, the salesperson assured me that "all digital" just meant that I could no longer use my analog TV's without a cable box, but that my TV's with a QAM digital tuner would continue to function the same as they always have. A few months back, Cox insisted that I get a "mini box" for free (for a year), so I signed up for one, and have attached it to one of the TV's. It works fine, but I have two others that are now connected to my rooftop antenna. In addition, I notice that the channels that used to be analog are still analog picture (NTSC). In my area, that includes, but is not limited to, channels like Bloomberg. So as far as I can tell, Cox claimed to be switching to all digital, when in fact, they simply encrypted the signal, but they are still providing many channels of analog NTSC content. I saw some other posts in this forum that suggested that the FCC had "mandated" that providers *could* encrypt. But the word "could" cancels out the word "mandate". Thus the meaning is that the FCC has "allowed" cable providers to encrypt. Being allowed to do something does not make it a requirement, or a mandate. I guess my question is, why did they say "all didgital" when in fact, they meant "all encrypted"? The two are distinctly different from a technical perspective. Adding encryption forces us to get additional mini boxes in order to keep getting the same level of service that we were getting before the "transition". After the first mini box, you have to pay a monthly fee. Which means that effectively, encryption amounts to a price hike, in the middle of my three year commitment. Unilaterally changing the terms of service during the period of performance of a contract constitutes a breach. What are my remedies?13KViews1like28Comments
Contour Cable Box Freezing Constantly
My contour cable box is constantly freezing but only does so when I have the channel guide open or when I am browsing through On-Demand shows or movies. Additionally, if I have a show or movie playing, that show or movie will suddenly "crash"...it will freeze, the screen will go blank, and then the regular TV will come back on. Is there any fix for this that can be done from home without a technician? Do I need to purchase a different box? PLEASE HELP!!!25KViews1like6Comments
