STILL NO CHAT TRANSCRIPTS
Multiple times I have been told that there is an option to get your CHAT transcript emailed to you when you end the chat. This still is not available and I want to know why it’s been several years and several people have posted and other users have told me that they have the same problem so I’m sure COX is aware and chooses not to have a CHAT transcript so they cannot be held accountable. I am using the app not a computer.