MagnumMike
New Contributor II
Joined 9 years ago
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We used to have a direct link to check internet speed now it's not there
We used to have a direct link to check internet speed on a direct cable connection from the Support Menu/Internet, now when I go to the location on the website, it shows me 2 images that asks to download an App from Google, I'm assuming for a mobile phone WiFi connection. I scrolled further down the page and there's nothing to take me to the location on Cox.com that allows me to test my connection speed on a desktop computer with an ethernet connection. What happened to that URL?Re: COX web site Usage MESSED up for 2021 / 2022
I had the same issue also, it dropped the daily usage totals for the December time period. Data usage starts on the 5th of every month and ends on the 4th, it's currently showing daily totals only for January, what happened to December?. The whole web app needs to be redesigned to make it easier to navigate through the site.Re: Deleting spam articles
They, Cox Communications, or whoever wrote the new Webmail application did a horrible job in many aspects because I spend a lot more time every day going through my email to get rid of junk/SPAM emails, which is also a very slow process because the server is very slow. The one thing that I've also noticed with SPAM emails, I get emails from legitimate sources that end up in the SPAM folder, even though I use the "Thumbs Up" icon at the top to let the application know that the email(s) is not SPAM, which moves the marked email to the Inbox. To me, if you mark an item as "Not SPAM", it should automatically recognize it as legit, but it doesn't, it still goes into the SPAM folder. It's ridiculous, I've worked in IT and though not every issue can be caught before an application is released for production, it seems like the Webmail application never went through the QA cycle like it should have, before being released. .
