lisa123
New Contributor III
Joined 7 years ago
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Horrible chat support
I just spent over 3 hrs trying to get a subscription service cancelled that I mistakenly purchased. The end result was that supposedly the subscription was cancelled but they changed my current bundle pricing resulting in a charge of over $120 a month. Oh and they also disabled my wifi. I’m so upset.Solved141Views0likes5CommentsRe: Live delay
Hi - I initially clicked the thumbs up icon to indicate I liked your post. Then I got a notification that my question had a solution. Needless to say that was incorrect and confusing. I have no idea how to mark something as a solution and did not think that liking a response would trigger your response as a solution. A moderator then answered my question but did not provide a solution. I appreciate you responding and really wish Cox would provide a real solution and not just an explanation.72Views0likes5Comments- 979Views0likes2Comments