ContributionsMost RecentMost LikesSolutionsRe: Why does my husband lag, gaming What is the speed of your internet service? What modem/router are you using? Is your husband's computer connected via ethernet? Re: 2gig service More than likely the hub is a 1000baseTX that max you will probably see is 940 mbps actual throughput. As for the TV, they normally only have 100baseTX connections, which is MORE than fast enough to stream 4K tv. Re: Bad DHCP assignments and no help from online tech support, over a week offline. Your modem is in what is known as AUP. It has to be reprovisioned by Cox to go back online. It's normally don't automatically by the system, but now and then it has to be don't manually. WMO listed the proper procedure but you will need to contact Cox tech support to get it to happen. Re: Stop disabling reply’s in the forum cheaters You are not allowed to make sense! Re: New cable modem Access the modem, (192.168.100.1), and see what your levels are. If the are high, remove the attenuator. Also, do you have a cable wire going to a wall plate? If so, there is a barrel connector in the wall plate, try swapping it out as well. Re: Terrible connection First, not sure what you are are paying for, for 150$ a month, I can get 2 gb service, and home phone service. WHAT are you paying almost 200$ for? What modem are you using? What router? Are you connected via WiFi or Ethernet? Have you tried replacing cable wires, splitters/barrel connectors? Have you had a technician out? These forums are for Cox customers to assist one another. if all you want to do is kvetch, nobody can help. Re: Hi What assistance do you need? Forums are a place for Cox customers to assist one another. Willing to help, but need some insight on what the issue is! Re: Constant dropped connection, agents able to do absolutely nothing. But it’s actually kind of funny What do the indicator lights on the modem show when you drop connection? Have you tried replacing barrel connectors/splitters/cable wires? What modem are you using? Are your devices connected via WiFi or Ethernet? If you want help, provide some details. If all you want to do is kvetch, too bad. MY Cox internet works perfectly! Re: 2gig service Check the laptop ethernet in the control panel/internet settings. Most laptops only have a 1 gigabit ethernet port, (1000baseTX). If you actually have a faster port than that, try replacing the ethernet cable with a cat7. Re: New cable modem Try replacing the cable wire with a new one, ensure it's finger tight. Older cable wires if they are bent, are ruined, as a bend can cause the signal to reflect backwards.