Darkatt
Valued Contributor III
Joined 2 years ago
User Profile
User Widgets
Contributions
Re: excessive data use charges
All that will happen is Cox will provide the logs showing the data usage. Their system is monitored by a third party and is known to be 99.9% accurate. I check it with my Netgear RAXE300 router and find it to be spot on. They need to determine what is using data. In previous conversations here with data usage, we have found that if someone puts Microsoft one drive on their phone or tablet it can use up to 100 gb of data daily to do complete backups of the device. Also Amazon echo and dot will go into a loop where it tries to send everything that is being said, or that it hears to amazon for translation, using quite a LOT of data. So, report away, they can prove their measurements, customer will become more upset and nothing gets fixed. Why not provide good advice?Re: Looking to install a second cable modem. Would be that possible?
You can use a 2nd cable modem, IF, you sign up for a second line of internet service. It's like telephone numbers, if you want a 2nd telephone number, you have to pay for a 2nd line of service. Same with internet, you have to sign up for a second service of internet, and if you want the same speed, basically you have doubled your internet bill. BTW, I know what I am talking about, 16 years at Cox, about 11 of those years, in Advanced internet support Tier 2, 4 years in CAG. If you need to cover an office, look at a Powerline Adapter, it's 2 pieces, I have one end connected to my router via ethernet, and then plugged into a wall power outlet, and then in my office, I have the other end that has both ethernet, (Connected to a switch so I have 4 ethernet cable connections), and it also has dual band WiFi, so it's got 2.4 and 5 ghz. It's setup with the same SSID and WPA key as my regular router, so it accts as a mesh WiFi, and my mobile wireless devices automatically connect to the best signal levels. Like my friend used to say - "Looks good, works fine, lasts long time". The bottom line, it really does work if you get a good unit, and it saves you from having to pay for a second line of internet service.Yahoo taking Cox Mail
Should Cox be responsible to it's customers, to see that YAHOO is doing a decent job of taking over the Cox Accounts and ensuring that their system is working? I converted account # 1 over, and am NOW seeing this error - Unable to send or receive messages for the Cox (doug1680) account. Header download for the 'Software Licenses' folder did not complete. Server Response: Your IMAP command could not be sent to the server, due to non-network errors. This could, for example, indicate a lack of memory on your system. Server: 'imap.mail.yahoo.com' Windows Live Mail Error ID: 0x800CCC0F Protocol: IMAP Port: 993 Secure(SSL): Yes Well - AND - I don't think I am running low on memory, NOR do I think my DISK is low on space. This is a problem specifically on Yahoo, and someone should be responsible to Cox Customers to see that this transition works properly.Re: Cox email transition - has anyone completed the transition to Yahoo
Completed it this morning, AFTER I received the email that said Welcome to Yahoo Mail! Your cox.net email is ready for the final move to Yahoo Mail. 1. Go To mail.yahoo.com/login 2. Enter your full cox email address 3. Enter Cox Pwd 4. Change the password when directed to something new and exciting.
