ContributionsMost RecentMost LikesSolutionsRe: Adding Ethernet a good idea? Glad to have helped. Again though, remember a good UPS for the pano modem and the PoE switch, to keep internet up and power to your devices. I have an APC 1500, that has my desktop computer on it as well, and I have the APC serial software setup to gracefully shut down my computer 5 min after power loss, so the APC can power my modem/router/switch for a longer period of time. Re: Adding Ethernet a good idea? You can connect a switch to the Pano modem without issue. Not sure why you would need Power over Ethernet, unless you are powering IP cameras/security devices ip phones, etc. IF you do, ensure you are using a good UPS. I use a TP-Link LS108GP. Re: Unreliable service Are they able to send a reset signal to the modem, and the modem see's it? If so, like I said earlier, it means the modem is online. Re: Unreliable service If they send a signal, and it works, that actually indicates the problem is on your end. For them to send a signal to your modem and tell it to reboot, it HAS to be online and connected to the internet. If your modem isn't online, then it cannot receive the signal to reboot. Is your device that you are having internet issues with, on WiFi, or ethernet? If it's on WiFi, how far away from the router are you? Are there any solid objects between the your device and the router? What modem / router are you using? An all in one unit? Is it from Cox, or are they separate units, either way, owned by you? Re: Spotty internet If you read the NEXT post, that's what I was trying to accomplish. Re: Spotty internet Are you connected via ethernet or WiFi? If WiFi, how far away are the devices, ps5 and wireless router? If on wifi, is there a way to connect via ethernet and see if you are having the same issue. Re: Spotty internet It depends. Are you experiencing spotty internet on all devices? Do you have anything connected via ethernet, and is experiencing the same problem? Re: Wrong internet service As HeatherS notes, you will need to contact Cox through the info she provided. Re: Mesh system with Cox Panoramic WiFi router? It shouldn't be natting if it's an access point. it HAS to pass through the IP from the main router. The easiest way to check, is to login to the main router, (or if a pano, use the pano app), and see what devices are connected, and verify the IP addressing. Re: 1.6 TB usage in a day LOL, i was a day late answering, and asking about the VPN. VPN normally comes up under OTHER.