ContributionsMost RecentMost LikesSolutionsRe: Custer Service Reps Lie What kind of modem are you using? Have you tried to connect a new cable wire from modem to wall? Remove any splitters in the home not needed. Re: Frequent Disconnects SNR LESS than 33 is bad - 29.574476 27.813564 Re: CRAPPY INTERMIITENT SERVICE This is a forum for Cox users to assist one another. You obviously are simply wasting time and space. Re: COX Internet out again. How does this company stay in business? Is your modem offline? Do you have any wired devices? Are they also offline? Are you using a combination wifi modem, or separate devices? I ask, because my internet as been uninterrupted for years! Re: Frequent Disconnects What modem/router are you using? if your modem wasn't provisioned you would have NO internet at all. If you have internet, it's provisioned. There are no options in provisioning, it's like a light switch, on or off. Re: Las Vegas Internet is STILL down??? If they are putting in new poles, and damaged a Cox Cable line, it CANNOT be repaired until the power company has completed their work. You may still have power, but if they are working on ANYTHING, Cox cannot fix the issue, until the all clear is given. I know all of this, because I worked for Cox, for 16 years, in the advanced Data Tier 2 department prior to joining the CAG. Also, I like cookies and milk, and I am old enough to enjoy a mid day nap as well. It's no longer a punishment, it's enjoyable. Re: Las Vegas Internet is STILL down??? What I am saying is very simple and clear. UNTIL the POWER COMPANY finishes it's work, and states that it is ALL CLEAR for Cox to proceed, it doesn't matter HOW MANY Cox employees are there or are eating hamburgers and drinking beer in their back yards, they cannot do squat till they are allowed to. I would draw you a picture, but I am out of crayons. Re: Las Vegas Internet is STILL down??? Until the Power Company completes it's work, and gives the all clear, no other company can do a thing, that includes Cox. Re: Las Vegas Internet is STILL down??? Like I noted in a previous message, of Cox's cables are on the pole that is being worked on by the power company, Cox is NOT ALLOWED to do anything, until the power company is completed. Re: Las Vegas Internet is STILL down??? If power lines are being worked on, it could be several issues. if Cox has to repair their cable wire, and it's on a pole where the electricity is being worked on, they are not allowed to do anything until the power company is finished, ALSO - if the power is out to their equipment due to the power company working on simething, that could be the cause as well.