ContributionsMost RecentMost LikesSolutionsRe: Mesh system with Cox Panoramic WiFi router? If your mesh system has it's own base router, then you need to setup the Pano modem on pass through/bridge mode, and then connect YOUR router via ethernet OR, setup YOUR router as an access point! In the first method, bridge mode, you can keep the SSID you have been using the same. In the second method, you either have to program the pano device with the SSID you have been using, (THAT way you don't have to reconnect ALL of your wireless devices, OR, setup an new SSID on the pano, then on your mesh, and then reconnect all your devices. Re: Using my yahoo migrated cox email with Mac OS is a disaster There is a bug in macmail, which is why I actually use outlook for mac on my macbook. That bug has existed for a LONG time, and when I worked at Cox, i used to have a word file I gave out, teaching others how to work around the bug in macmail. It's not an issue with yahoomail, because it works perfect on my mac using Outlook. Re: Cox is absolute garbage! First off, 170$ a month is less than 6$ a day. If you are in an outage, and they offered you 17.63, smile and shut it. Second, WiFi is a function of a wireless router, not Cox Cable. You may be RENTING their Pano modem, and if that's the issue, go BUY your OWN modem and router, and that way Cox is responsible for providing you a signal to the modem, and if you need help with WiFi, you can pay separately for that, since YOU would own the equipment, and be responsible for setting it up and using it. I have had Cox internet in my home for over 25 years, and I have been more than satisfied with product, and their service. MAYBE you should try being nice, and that way someone may WANT to help you. Re: Poor Service, can't talk to a human You are going to have to call Cox. Once you reach tech support, ask to be escalated to CAG. It actually sounds like your modem isn't provisioned properly, which means no connectivity, phone or internet. CAG will be able to help you faster and more accurately than the first level will do. Re: Mystery Data use Cox's data usage monitoring is checked by a third party for accuracy. it's 99.99% accurate. That means something IS using data. Do you have security cameras? Do you have amazon Alexa, or Echo devices? (They can go into a loop using all kinds of data as well as share your data with other people that have those devices). Do you have ONEDRIVE on any mobile devices? It can backup daily your entire device. If you have the Cox app, you can monitor data usage, if you have the pano modem, I think it can break down the usage as to what KIND of usage it is. If you use a VPN that can be seen as network monitoring in the data usage. Also, no matter WHAT router you are using, Cox pano or your own, it can tell you every device connected to it. Re: Potential Class Action - Phoenix/North Phoenix Arizona Internet Instability Speeds are great, and I have had no outages, at all! Re: IP Address You should have an IPv6 ip address, an IPv4 address, and possibly either a link local address, or a temporary IPv6 address. Those are all normal. Re: Internet Are you using a wifi modem, or a stand alone modem and router? What lights do you see on the modem? Have you verified all cable connections are snug? Re: Potential Class Action - Phoenix/North Phoenix Arizona Internet Instability I would get away from the Pano modem unless it's NECESSARY for cable tv or something. I tested the pano modem against an older modem, and the results were shockingly bad. I currently use a Netgear CM2000 and a RAXE300 Netgear router, and it's been an amazing combination. My speeds are excellent, my wifi coverage fantastic, and I can stream 4k on multiple devices at the same time without any hiccup. Re: WiFi working but not my Ethernet. One of two, (or maybe both) things have happened. It could be the ethernet on the router/wifi modem, or the ethernet connections on your devices. In between the main boards and the ethernet plug, are pico fuses, that are supposed to blow if there is a surge to protect the boards and equipment. It's very likely that one or both sides blew. If you have a WiFi modem from Cox, you can either have a tech come out and swap it, or bring it to a Cox Solutions store, and exchange it yourself, (the faster option of course). If you own your OWN router/wifi modem then you will probably need to replace it yourself. If it's a router connected to a modem, you can try Removing the ethernet from the router, connect to computer or device, and REBOOT the modem. (Always restart the modem whenever you change what's connected direct to it). If the device works after the modem comes up, then your router ethernet ports are failed. IF you have a wifi modem from Cox, and replacing doesn't fix the issue, then we are back to the pico fuses on your own devices are blown and the ethernet ports will not work. Wish I had better news for you. (38 years, computer engineer/Lan Wan specialty with network security and analog/digital communications).