AJ_Gringo619
New Contributor III
Joined 7 years ago
User Profile
User Widgets
Contributions
Weather search stopped working
I setup my mom's TV to give her the local weather by saying "Weather". This has worked for a long time, but it stopped a couple of days ago. We're not even getting any error messages, nothing shows up at all. I reset her box yesterday, didn't help. I know that the Weather app was removed, this is not that. I think the Weather service was being powered by The Weather Channel.25Views0likes1CommentRe: Service keeps getting worse
No. Basically a charge will show up for the modem on my next bill, with the credit already posting. Cox has been bending over backwards on this; also got another credit due to the poor service. Here's the adjustment for the modem (price not included): Statement: Internet, TV, Homelife, Voice Adjustment Description: Equipment Purchase Credit49Views0likes7Comments- 27Views0likes11Comments
Re: Service keeps getting worse
The tech told me that they were having issues with the TM3402. If I get my mom used to using a cell phone (83 and not tech-savvy at all), then I'll dump Voice and switch to Mobile. Also, we haven't paid a modem rental fee since I downgraded all of our services, going back 4 months. And we still had the Panoramic WiFi modem at the time. UPDATE: no new charges for the modem34Views0likes18Comments