Forum Discussion

Justin1's avatar
Justin1
New Contributor
11 years ago

No signal

I've been using my hdmi to watch Netflix on my tv. I tried to switch back to watch the game tonight and it says no signal. I've tried everything I can think of. Any ideas?

Thanks so much!

  • StephanieA's avatar
    StephanieA
    Former Moderator
    Hi Justin1,

    Check the back of the TV where the HDMI cable is plugged and verify the port label. You want to make sure the TV is on the same input channel. If you still are not getting a picture, I suggest power cycling the receiver.

  • rsimon's avatar
    rsimon
    New Contributor

    My husband and I have had Cox for just over 2 months now and We have lost our TV twice. The last technician that came out said it was the contour box and He has seen them fail in a weeks time. If You have a contour box then this is Your only solution.

    We had sattelite tv an internet and thought cox was the way to go. Now we're not so sure.

  • ChrisL's avatar
    ChrisL
    Former Moderator
    It is possible that the box turned itself off maybe?  Try pressing cable on the remote then power while pointed at the box to see if the signal returns.