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Xander18's avatar
Xander18
New Contributor
4 years ago

Trying to DVR 3 shows at once

Even though we have 3 cox contour boxes and 6 TV's we can only DVR 2 shows at the same time. Any idea why?

1 Reply

  • Hello Xander,

    It sounds like you may be in billing for DVR 2, and not record 6 or 24. www.cox.com/residential/tv/tv-equipment.html is a link to our website on the different DVR service plans. You may also sign into My Account www.cox.com/residential/home.html with your Cox credentials and view Video upgrade options if you wish to upgrade the DVR plan for the ability of your DVR box to record more than 2 programs at a time.

    Dustin
    Cox Forum Support Moderator