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Re: NBA on ABC broadcasts are in Spanish on Contour App
Spoke at length via email with one of Cox's local executives. He was very helpful and even attempted to trouble shoot the problem personally!! Went though all the switch settings with me. The next morning, he passed the problem off to his engineering staff and THEY FOUND A PROBLEM. Watched the Warriors-Cavs game tonight for the first time in more than for months in ENGLISH. Thanks Mr. Kirk for your personal attention to this matter!!!1View0likes0CommentsRe: NBA on ABC broadcasts are in Spanish on Contour App
I'M SO SICK OF REPORTING THIS PROBLEM AND HAVING THE SUPPORT PEOPLE ASK THE SAME QUESTION... "IS SAP TURNED ON?" READ THE HISTORY OF THE ISSUE BEFORE YOU ASK ME ANYTHING!!! BEGINNING TODAY I'M INCLUDING THE SR. VP & REGIONAL MGR OF COX COMMUNICATION, CENTRAL REGION, PERCY (EDITED BY ADMIN) IN ALL MY CORRESPONDANCE. I CAN'T BELIEVE THAT THE SUPPORT TEAM THOUGHT IF THEY WAITED LONG ENOUGH, BASKETBALL SEASON WOULD BE OVER AND THE ISSUE WOULD DISAPPEAR!! WELL GUESS WHAT, IT'S NOT JUST NBA GAMES ON ABC... IT'S BIGGER THAN THAT!!!! WE'LL SEE IF MR. KIRK CAN LIGHT A FIRE UNDER YOUR ****!!!!15Views1like0CommentsRe: NBA on ABC broadcasts are in Spanish on Contour App
ABC/ESPN's feed isn't the problem. This issue isonly for Contourusers in the Oklahoma area.You can see the same feed if you go to the ESPN website and the audio is in English. There is an open ticket for this issue EVS000000063904 but they won't work on it unless someone reportsa problem. Every timeI'vereported it, I've gotten the run around. Seems as if this would be easy to predict... all they have to do look at the NBA's television schedule!!!1View0likes0CommentsRe: NBA on ABC broadcasts are in Spanish on Contour App
It's been three months and still all NBA games shown on ABC are STILL IN SPANISH on theContour App!! Tried to watch Golden State vs. San Antonio yesterday... STILL IN SPANISH!! When are you going to fix this???? If I had known it was going to take this long I would have started learning to speak Spanishback in January!!!!19Views1like3CommentsRe: NBA on ABC broadcasts are in Spanish on Contour App
DannyS said: Hello GPW, The ticket we have entered to our APP support team is still open. We have updated that ticket with your notes about today's Warriors/Timberwolves game to provide them more information about it. We hope to have it restored soon as possible. I'm glad you left the ticket open. As of today, April 7, the Thunder vs. Rockets game is STILL IN SPANISH!!! Hope you have assigned someone to track this problem down...1View0likes0Comments