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tanstaafl's avatar
tanstaafl
New Contributor
4 years ago

Cox Fairfax, VA gives EAS alerts for the wrong location

I'm a Cox subscriber in Fairfax VA. I get EAS weather alerts from 2 or more counties away, and none for my actual county.

I'm not even going to complain about the entire inability to get rid of weather alerts. But it might actually be nice if the alerts that continually interrupt everything I try to watch actually had some relevance to me....

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  • CrystalS's avatar
    CrystalS
    Former Moderator
    4 years ago
    Hello, I understand your concern about not being informed about the weather in the county that you are located in. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. -Crystal S. Cox Support Forum Moderator