So I connected my cox cable new "mini-box" but as soon as I connected. I program the new remote, but for some reason I lost a my basic cable channels. I think i'm going to disconnected and connect back again from the wall. I will at least get my basic cable channels again. How do I go about receiving my basic cable channels using the mini box or in HD supposedly?

Hi Edwin, what channels are you missing? Have you run a channel scan yet?

"I will at least get my basic cable channels again. " Not for long. That is the point of the mini boxes. You have to have them on any TV you want cable on. They only get you the channels you were getting straight from the wall, when everything is working correctly. Sounds like you had some activation issue. Did it complete the on screen activation process without fault?

I have the same error and also went through channel scan and set up. I have two mini boxes and both had the same problem.

Hi Mini, What is the error message or error number displayed?

Hi! This is my first ever post... I have Starter / Economy TV service. I too have the new mini box here in Norfolk, VA. Install was very easy. However, I am also missing all Economy Channels not part of Starter. Called Help line tech support... They said to fix I would have to pay more for the "Essential" service and all would be fixed. That's not right! This is a major problem... FYI, I ran channel scan and no change. If I got the HD receiver (Cisco Explorer 4742HDC) would that work with Economy pkg? Anyone know the number of DISH? Ron

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