no porting

On March 9, 2023 I purchased a new cell phone from Cox and requested that my existing landline phone number with Cox be ported to my new Cox Cell Phone. After numerous calls with Cox and numerous promises and NO updates from them I still do not have service on my new Cox Cell Phone. April 24, 2023. What can I do? The new phone I purchased from Cox can only be used with Cox. I am still receiving bills from Cox for a non-existing service. 

Kathi Anderson

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