Forum Discussion

Kathi_Anderson's avatar
Kathi_Anderson
New Contributor
2 years ago

no porting

On March 9, 2023 I purchased a new cell phone from Cox and requested that my existing landline phone number with Cox be ported to my new Cox Cell Phone. After numerous calls with Cox and numerous pro...
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

Wow, if they can't port one of their own number, I wonder what other problems they have. I wish you luck.

::edit:: One thing I found mention of is making sure your phone bill is all paid off for the port to complete.

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    2 years ago

    It may not be able to be ported if the switch is different from the landline and the cell phone. 

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      I think Cox Mobile is Verizon if that means anything. Either way, shouldn't it be a simple port? I have seen ports from Cox landline to Verizon cellular all the time. Tell me more about this switch limitation.

      • Darkatt's avatar
        Darkatt
        Honored Contributor
        2 years ago

        I meant to say RATE Center. 

        https://www.npanxxsource.com/nalennd.php

        My telephone number Wire center - if  moved to williamsburg, I could not keep that phone number as a landline number because it would have to be on a different rate center. 

        Wire Center CLLI
        VRBHVACC
         
        Wire Center Name
        VIRGINIA BEACH-CHINESE CORNER
        Address
        256 Dorset Ave
        City
        Virginia Beach
        County
        Virginia Beach City
        State
        VA
        Zip
        23462
        Country
        US
         
         
        Coordinates
        V&H
        05905,01202
        Latitude/Longitude
        36.843056,-76.152031