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Feb 17, 2019 Tulsa, OK Call history is not displayed in Voice Tools when "All" (default) or "Missed" is selected at phonetools.cox.com. However, calls with voice mails are displayed when "Voice Mails" is selected. The same error occurs when using either Internet Explorer or Chrome. Conversations with Cox phone technicians resulted in escalation to the creation of a work "ticket". No representative from Cox has acknowledged that this is a widespread issue. Is this a known nationwide Cox issue? Is it being experienced by individuals in other markets? When might a resolution be expected?
Hello Kevin. I'm sorry but that just is not true. I can NOT see my home phone call history in the Cox Voice Everywhere app. I currently have 62 calls in my home phone call history but when I go into the Voice Everywhere app it shows NO RECENT calls. Can you find out if Cox will EVER get the home phone call history into the Voice Everywhere app and if so when???
2/22/2019 My call history at https://phonetools.cox.com Voice Tools now works and it was fixed within the 72 hours that Cox told me.